Terms and Conditions
Welcome to Care Are Us
By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
- Services Care Are Us provides a range of NDIS-approved support services including personal care, community participation, life skills development, transport assistance, and domestic support. Services are delivered according to your individual needs and NDIS plan.
- Eligibility Our services are designed for individuals eligible under the NDIS. You may be required to provide proof of eligibility before receiving services.
- Booking and Payments All bookings must be made through our website, email, or phone. Payment details, schedules, and fees will be communicated at the time of booking. Payments must be made according to your agreed plan.
- Cancellations and Refunds Cancellations must be communicated at least 24 hours in advance. Refunds will be issued in accordance with the specific service agreement.
- Privacy and Confidentiality We respect your privacy and handle your personal information with care. Any personal data shared with us is used solely for providing services and improving your experience.
- Limitation of Liability While we strive to provide high-quality services, Care Are Us is not liable for any indirect, incidental, or consequential losses arising from the use of our website or services.
- Changes to Terms Care Are Us may update these terms from time to time. Any changes will be posted on this page. Continued use of the website indicates acceptance of the updated terms.